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Frequently Asked Questions Q&A
Q&A
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Frequently Asked Questions
Is there parking?Please tell me the parking fee
Multi-storey car park: 18 cars, surface parking: 3 cars(Including disabled facilities)*Containment criteria:Family car type
Fare:It will be …Continue readingPlease tell me the accommodation fees for children and infants.
Children can sleep in the same bed as their parents.Free for children under 3 years old, 3,300 yen per day for children 4 years old and olde…Continue readingWhat payment methods are available for accommodation?
Cash, credit card, QR payment (PayPay, d Payment, Rakuten Pay, etc.)How do I cancel?
Please contact us through your reservation page on the website where you made your reservation or by calling the hotel.
I will cancel it.
A …Continue readingCan I leave my luggage after check-in/check-out?
If you are checking in on the day, we can store your luggage before check-in.
We can also store your luggage after check-out.
CONTACT
Please contact us if you have any questions.
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099-214-3600
[Reception hours] 10:00 to 17:00