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Frequently Asked Questions Q&A
Q&A
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Frequently Asked Questions
Do you have a humidifier or air purifier?
An air purifier is provided in the room.Humidifiers are available for loan.Please ask at the front deskPlease tell me the accommodation fees for children and infants.
Children can sleep in the same bed as their parents.Free for children under 3 years old, 3,300 yen per day for children 4 years old and olde…Continue readingWhat payment methods are available for accommodation?
Cash, credit card, QR payment (PayPay, d Payment, Rakuten Pay, etc.)How do I cancel?
Please contact us through your reservation page on the website where you made your reservation or by calling the hotel.
I will cancel it.
A …Continue readingIs there parking?Please tell me the parking fee
Multi-storey car park: 18 cars, surface parking: 3 cars(Including disabled facilities)*Containment criteria:Family car type
Fare:It costs 1,…Continue readingCan I leave my luggage after check-in/check-out?
If you are checking in on the day, we can store your luggage before check-in.
We can also store your luggage after check-out.
CONTACT
Please contact us if you have any questions.
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099-214-3600
[Reception hours] 10:00 to 17:00